IHG Luxury and Lifestyle Program Explained for Guests

Explore IHG hotels’ loyalty program, offering rewards, exclusive perks, and custom experiences for luxury travelers in the United States and worldwide.
January 30, 2023

The IHG Luxury and Lifestyle Program is a loyalty program designed to reward guests who stay at select IHG hotels. This includes properties under InterContinental Hotels & Resorts, Kimpton Hotels, and Hotel Indigo. These hotels are recognized as luxury and lifestyle properties, offering high standards of service, curated amenities, and prime locations.

Unlike standard hotel bookings, the program focuses on providing custom rewards, exclusive offers, and benefits that encourage customers to return. Whether you are traveling for business or leisure, the program is ideal for loyal customers who value personalized experiences and points-based loyalty. IHG’s tiered loyalty program ensures that loyal guests receive increasing benefits as they accumulate more points and stay more frequently, reflecting the value of repeat bookings.

By participating, guests can earn points for purchases, enjoy early access to promotions, and take advantage of a points systems structure designed to reward loyal customers. For many travelers in the United States and abroad, this type of loyalty program makes each stay more rewarding while reinforcing brand loyalty.

Booking and Program Rates

To participate in the program, guests must book through the program’s designated rates. These rates often include added amenities such as hotel credit, access to lounges, and room upgrades. While these rates may be slightly higher than regular bookings, the overall value is significant.

Booking through the program ensures that customers based on loyalty and frequency are properly rewarded with points for purchases and access to exclusive offers. The tiered loyalty program structure further encourages guests to choose IHG hotels, rewarding top-tier guests with enhanced perks like guaranteed late check-out, complimentary lounge access, and room upgrades. Guests can also work with a travel advisor through platforms such as Virtuoso to ensure they receive the full benefits of the program.

Added Amenities and Perks

IHG Luxury and Lifestyle Program members enjoy added amenities that make each stay more comfortable and memorable. Depending on the property, perks may include fresh fruit or snacks in the room upon arrival, bottled water, access to the hotel’s club or lounge level, and even spa or restaurant credits.

Top-tier members receive additional rewards, including guaranteed room upgrades, late check-out, and complimentary lounge access at select InterContinental Hotels. These tiered loyalty program benefits ensure that the most loyal customers based on frequent stays are recognized and that their stays are elevated beyond standard luxury accommodations.

Highlighted Brands: InterContinental, Kimpton, and Hotel Indigo

The program features three main brands, each offering a unique experience.

InterContinental Hotels & Resorts: IHG’s most prestigious brand, offering spacious rooms, suites, and state-of-the-art facilities. These hotels are ideal for luxury travelers, business guests, and families seeking high-quality service in prime city locations.

Kimpton Hotels: Known for boutique-style design and personalized service, Kimpton Hotels offer a more intimate and unique experience. Rooms often feature balconies, patios, or suites, while the hotel amenities include on-site restaurants, bars, and social lounges.

Hotel Indigo: Boutique hotels with creative designs inspired by local culture and surroundings. Each property reflects the character of its city, providing travelers with an immersive and stylish stay.

These hotels and resorts combine luxury with lifestyle, making them attractive for travelers seeking both comfort and cultural connection. Guests earn points for purchases, enjoy brand loyalty benefits, and experience a points systems model that rewards repeat stays.

How the Program Works

The IHG Luxury and Lifestyle Program is a points-based loyalty program that allows guests to earn points for purchases during their stays. These points can later be redeemed for free nights, upgrades, or other custom rewards. The program is structured to recognize loyal customers based on frequency and total stays, offering a tiered loyalty program that rewards consistent guests with increasing benefits.

For loyal travelers in the United States, this encourages customers to continue booking IHG hotels. Programs like this also provide early access to promotions, ensuring loyal customers can take advantage of offers before they are released to the public. By participating in the program, guests can maximize their loyalty rewards while enjoying the comfort and luxury of IHG hotels and resorts.

One of the key advantages of the IHG Luxury and Lifestyle Program is how it enhances the value of each stay through a well-structured rewards program. By earning points for every booking, guests effectively increase the return on their travel spend.

This not only encourages repeat visits but also raises the average order value, as travelers are more likely to choose upgraded rooms, dining options, or spa services to maximize their rewards. Over time, this strategy benefits both guests and hotels, creating a mutually rewarding experience that blends luxury travel with tangible loyalty perks.

Benefits of Joining

Joining the program provides more than just points. Guests can enjoy exclusive offers and promotions, hotel credits, complimentary upgrades, and access to private lounges. These loyalty rewards are designed to encourage customers to return to IHG hotels and create a more personalized travel experience.

Top-tier members in the program gain even more privileges, ensuring that loyal customers based on stays and point accumulation feel valued. Whether staying in the heart of a city or at a resort by the Indian Ocean with white sand beaches, members of the program experience added luxury and convenience.

Why IHG Loyalty Programs Work

IHG has designed the Luxury and Lifestyle Program to reward loyal customers while maintaining brand loyalty. The combination of a points-based loyalty system, tiered rewards, and custom perks ensures that frequent travelers are recognized. By offering early access to promotions, added amenities, and hotel credit, IHG encourages customers to choose their hotels over competitors.

For travelers in the United States and globally, the program reinforces the value of brand loyalty and provides tangible benefits for repeat stays. This type of loyalty program is particularly effective for business and leisure travelers who regularly stay at hotels and resorts, ensuring a points systems model that rewards engagement over time.

Conclusion

The IHG Luxury and Lifestyle Program is a comprehensive loyalty program that rewards guests for their continued patronage. From InterContinental Hotels to Kimpton and Hotel Indigo properties, the program offers luxurious stays, added amenities, and points-based loyalty rewards. By booking through the program’s designated rates, guests gain access to exclusive offers, hotel credits, and tiered rewards that enhance the travel experience.

For loyal customers based on points accumulation and frequent stays, the program offers a personalized and elevated stay in hotels and resorts located in the heart of the city or along scenic locations like the Indian Ocean. Whether for business or leisure, participating in the program ensures that every stay is more comfortable, more rewarding, and more memorable. The IHG Luxury and Lifestyle Program continues to set a standard for customer loyalty programs, encouraging guests to return again and again while earning points and enjoying custom rewards.

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